Information on Services Meeting Accessibility Requirements

Colonnade Insurance S.A., 1, rue Jean Piret, L-2350 Luxembourg, The Grand Duchy of Luxembourg (hereinafter referred to as “Colonnade”), is committed to making its websites accessible in accordance with Directive (EU) 2019/882 of the European Parliament and of the Council of 17 April 2019 on the accessibility requirements for products and services, as implemented by [Act No. 424/2023 Coll., on the accessibility requirements for certain products and services, as amended] (hereinafter collectively referred to as the “Accessibility Regulations”), in order to ensure that the websites are perceivable, operable, understandable, and robust for their users, in particular for persons with disabilities.

This information on services meeting accessibility requirements applies to the website Colonnade.cz (“website”).

Compliance Status

This website is currently  partially compliant with the requirements of the Accessibility Regulations due to the non-compliances listed below. An analysis and evaluation of the website’s content is ongoing to ensure it meets the prescribed requirements.

Non-accessible Content

Despite Colonnade’s efforts to ensure accessibility, certain limitations may exist. The following content on the website is not accessible due to non-compliance with the Accessibility Regulations:

  • 1.1.1 Non-text Content All non-text content that is presented to the user has a text alternative that serves the equivalent purpose, except for the situations listed below.
  • 1.3.1 Info and Relationship Information, structure, and relationships conveyed through presentation can be programmatically determined or are available in text.
  • 2.4.6 Headings and Labels Headings and labels describe topic or purpose.
  • 2.4.7 Focus Visible Any keyboard operable user interface has a mode of operation where the keyboard focus indicator is visible.
  • 3.3.2 Labels or Instructions Labels or instructions are provided when content requires user input.
  • 4.1.2 Name, Role, Value For all user interface components (including but not limited to: form elements, links and components generated by scripts), the name and role can be programmatically determined; states, properties, and values that can be set by the user can be programmatically set; and notification of changes to these items is available to user agents, including assistive technologies.

We anticipate rectifying the above non-conformities by the end of 2025.

Description of the Service and Its Operation

Website provides general information about the company and its insurance products. It serves as both an online sales channel—allowing users to browse, compare, and purchase insurance policies—and an online insurance claim submission platform

Preparation of this Accessibility Statement

This information was prepared on 28 June 2025 by designated Colonnade employees based on a structured self-assessment conducted in accordance with relevant accessibility standards.

Feedback and Contact Information

Your suggestions or reports regarding display issues with the website, as well as any questions, proposals, or comments concerning the content or well-founded suspicion that the website does not comply with the Accessibility Act, including the option to lodge a complaint with the competent supervisory authorities, may be sent to: complaints@colonnade-insurance.com We encourage users to provide feedback to help us improve accessibility for all.

Contact for the person responsible for website accessibility and for handling requests submitted through the feedback mechanism: Petr Jonak, Head of Legal